Last updated: September 18, 2026
Smart Step GPS provides real-time tracking and student route attendance for designated school buses. The Service is supplied to parents and school staff by arrangement with the educational institution.
Students must arrive at their designated stop 5 minutes before the scheduled pickup. Seatbelts must remain fastened at all times while the bus is in motion. Instructions given by the driver or bus monitor must be followed.
Location coordinates are collected strictly for fleet safety, routing, and parent tracking during active transport shifts. Vehicle position is recorded by the GPS unit installed in the bus. Parent devices are not tracked. Full detail is in our Privacy Policy.
Parents are asked to submit planned leave through the app before the morning shift so bus scheduling can be adjusted. Attendance events are recorded by the bus monitor and retained by the school as a safeguarding record.
You may request deletion of your account and personal data at any time, either from within the app or via our account deletion page. Requests are reviewed by your school administrator and actioned within 30 days. Your child's enrolment and attendance records are retained by the school as their own records.
Live tracking depends on GPS reception and mobile network coverage. Gaps in coverage, a powered-down tracker, or a device fault may interrupt tracking. The Service is provided without warranty of uninterrupted availability and should not be relied upon as the sole means of supervising a child's journey.
For urgent dispatch enquiries, please use the direct contact actions provided in the application or contact your school office. Do not use the app to report an emergency; contact the emergency services directly.